The main aim of this study was to examine the effect of the components of intellectual capital on the organizational performance of SMEs operating in tourism sector at Azad Jammu and Kashmir Pakistan.,In this empirical study, survey approach was used and primary data were collected through structured questionnaire. A total of 300 structured questionnaire survey forms were distributed through purposive sampling technique. Two hundred and twenty usable questionnaire survey forms were returned. Six research hypotheses were constructed to achieve the objective of this study. Smart Partial Least Square (PLS) 3 was used to test the proposed research hypotheses.,The findings showed that two out of six hypotheses were supported. Precisely, customer capital has appeared as one of the most important components of intellectual capital in model. The results showed that the overall intellectual capital has effect on the organizational performance of SMEs. Results shed more light on the effects that the components of intellectual capital have on organizational performance of SMEs, particularly in the context of Pakistan.,This research is limited to SMEs in tourism sector in Pakistan and the data were gathered through questionnaire which used mostly subjective measures. Subsequently, findings may not be applicable to other industries. The research contributes to the development of intellectual capital literature focused on the organizational performance in the perspective of SMEs in emerging economies. Future research needs to reach beyond the boundaries and understand the effect of intellectual capital on the performance of organizations.,This study extended the knowledge about the prominence of intellectual capital and its effect on the organizational performance of SMEs. Moreover, this study identified the level of existence and measurement of the six components of intellectual capital in SMEs which enables practitioners to develop adequate strategies to better manage it. To author's best knowledge, this study can be the first empirical study which investigates the impact of intellectual capital on the organizational performance of SMEs operating in tourism sector in Pakistan.

中文翻译：

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巴基斯坦阿扎德查and和克什米尔旅游中小企业的智力资本

这项研究的主要目的是研究智力资本的组成部分对阿扎德查mu和克什米尔巴基斯坦旅游业中小型企业的组织绩效的影响。在这项实证研究中，采用了调查方法，并通过收集了主要数据结构化问卷。目的抽样技术共分发了300份结构化问卷调查表。返回了220个可用的问卷调查表。构建了六个研究假设以实现本研究的目的。智能偏最小二乘（PLS）3用来检验提出的研究假设。研究结果表明，六分之二的假设得到了支持。准确地说，客户资本已成为模型中智力资本最重要的组成部分之一。结果表明，整体智力资本对中小企业的组织绩效有影响。研究结果更多地揭示了智力资本成分对中小企业的组织绩效的影响，特别是在巴基斯坦的情况下。措施。随后，发现可能不适用于其他行业。这项研究有助于发展新兴经济体中小型企业视角下注重组织绩效的智力资本文献。未来的研究需要超越界限，并了解智力资本对组织绩效的影响。这项研究扩展了有关知识资本突出及其对中小企业组织绩效影响的知识。此外，这项研究确定了中小企业知识资本的六个组成部分的存在水平和衡量标准，这使从业人员能够制定适当的战略来更好地对其进行管理。就作者所知，该研究可能是第一个实证研究，它调查了智力资本对巴基斯坦旅游业中小型企业的组织绩效的影响。