The purpose of this study is to discuss the influence of excellence in the use of performance management and quality improvements tools on performance of Czech municipalities, and especially their cost efficiency. Municipalities' performance is analyzed using data envelopment analysis focused on inputs. A quasi-experimental design is utilized and excelling municipalities are compared with two control groups. The first is represented by municipalities that use excellence models and quality improvement tools but have not been awarded a national excellence prize; the second by municipalities which do not use them. The results do not indicate any significant difference between the three groups of municipalities. This means that the excellence in utilization of performance management and quality improvement tools does not produce performance approaching that of cost efficiency.

中文翻译：

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卓越是否重要？国家质量奖和捷克市政的表现

这项研究的目的是讨论卓越的绩效管理和质量改进工具的使用对捷克市政的绩效，特别是其成本效率的影响。使用针对投入的数据包络分析来分析市政的绩效。利用准实验设计，将优秀的市政当局与两个对照组进行比较。第一个由使用卓越模型和质量改进工具但未获得国家卓越奖的市政当局代表；第二个是不使用城市的市政当局。结果表明这三组城市之间没有显着差异。