Facility management (FM) has received extensive attention from practitioners and researchers. While FM is continuously maturing as a scientific discipline and relevant studies are constantly growing, there are no holistic reviews of current research. The information in previous studies is generally scattered, and existing literature reviews mostly focused on specific aspects of FM. It is necessary for researchers and practitioners to obtain a thorough view of the current status in the FM field and future development trends that have been summarized and discussed in depth. Using a bibliometricqualitative analysis, a total of 724 academic journal papers on FM, between 1995 and 2018, were reviewed. A number of the latest advancements and emergent trends were identified based on knowledge maps in FM, including changing circumstances, enhancing information technology, all-around facility manager, strategic performance management, sustainable FM and innovative FM practice. It is hoped that this review can help researchers understand the current body of FM knowledge. The future directions were also highlighted in this study to help researchers identify areas where research is most needed. This study could also help practitioners to address upcoming challenges in the FM field.

中文翻译：

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设施管理的现状和未来方向：文献定量分析

设施管理（FM）已受到从业人员和研究人员的广泛关注。尽管FM作为一门科学学科不断成熟，并且相关研究也在不断发展，但目前的研究还没有全面的综述。以前的研究中的信息通常是分散的，现有的文献综述主要集中在FM的特定方面。研究人员和从业人员有必要全面了解FM领域的当前状况以及已进行深入总结和讨论的未来发展趋势。使用文献计量学定性分析，对1995年至2018年之间共724篇有关FM的学术期刊论文进行了审查。根据FM中的知识图谱，发现了许多最新进展和新兴趋势，包括变化的环境，增强信息技术，全方位的设施经理，战略绩效管理，可持续的FM和创新的FM实践。希望这篇评论可以帮助研究人员了解FM的最新知识。这项研究还强调了未来的方向，以帮助研究人员确定最需要研究的领域。这项研究还可以帮助从业人员应对调频领域即将出现的挑战。