Literature indicates that the business case for projects is difficult to use and suggests that there are organizational factors that can facilitate effective use of the business case. This paper aims to identify such facilitators, measure their presence and importance, and relate them to the actual practice of business case processes.,A cross sectional quantitative method was used, with data on facilitators and business case process usage gathered through an online questionnaire.,The findings for the 43 organizational facilitators are that each one is considered more important than its presence in the respondents' organizations. High correlations emerge between the presence of the facilitators and the use of business case processes, indicating the pivotal role of the facilitators.,The research was conducted for business IT projects implemented by organizations based in South Africa. It furthers our understanding of project business cases and suggests additional research avenues in this area.,The findings indicate that organizations could improve key facilitators at an affordable cost. Such improvement would enable more effective use of the business case throughout the project's lifetime – from initial concept until planned benefits have been substantially realized. Better use of the business case would also support governance and increase the success rate of business IT projects.,Organizational facilitators of business case processes are identified and categorized for the first time, leading to measurements of their perceived importance and presence in organizations. Hence, the relationship between these facilitators and actual business case usage is determined, suggesting areas of optimum impact.

中文翻译：

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业务案例有效性：组织的关键作用

文献表明，项目的业务案例难以使用，并且表明存在组织因素可以促进业务案例的有效使用。本文旨在确定此类促进者，衡量其存在性和重要性，并将其与业务案例流程的实际实践联系起来。使用了一种横断面定量方法，通过在线调查表收集了有关推动者和业务案例流程使用情况的数据。 ，对43个组织促进者的调查结果是，每个人都被认为比其在受访者组织中的存在更为重要。促进者的存在与业务案例流程的使用之间存在高度相关性，表明了促进者的关键作用。这项研究是针对由南非的组织实施的业务IT项目进行的。它进一步加深了我们对项目业务案例的理解，并提出了该领域的其他研究途径。研究结果表明，组织可以以可承受的成本改善关键的推动者。这样的改进将使整个项目生命周期中的业务案例得到更有效的利用-从最初的概念到计划的收益已基本实现。更好地利用业务案例还可以支持治理并提高业务IT项目的成功率。首次确定并分类了业务案例流程的组织推动者，从而衡量了它们在组织中的重要性和存在性。因此，