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Critical analysis of organizational change process: evidences from a steel company
Business Process Management Journal ( IF 3.715 ) Pub Date : 2019-12-31 , DOI: 10.1108/bpmj-05-2019-0199
Leandro Vedovato Silva , Rosley Anholon , Izabela Simon Rampasso , Dirceu Silva , Osvaldo Luiz Gonçalves Quelhas , Walter Leal Filho , Luis Antonio Santa-Eulalia

© 2020, Emerald Publishing Limited. Purpose: The purpose of this paper is to evaluate the main factors that influence the organizational change in a steel company. Design/methodology/approach: The methodological procedures used were literature review and survey. The literature review allowed the listing of 24 factors and these factors were grouped into three constructs (Behavioral Aspects, Cultural Aspects and Management Aspects). The survey allowed the quantification of each factor based on information provided by employees who work in the mentioned company. The data collected were analyzed using the Partial Least Squares-Structural Equation Modeling technique. Findings: For the Behavioral Aspects, the following factors were validated: fear of the unknown; insecurity and anxiety; stress and feeling of suffering. For the Cultural Aspects the following factors were validated: multiculturalism in the company; low degree of risk acceptance and low performance acceptance; excessive concerns about consensus. Finally, for the Management Aspects, the following factors were validated: lack of clarity in communications; lack of alignment of goals; lack of leadership engagement. Originality/value: The results are valuable for the company studied and for other managers interested in subject. The findings presented here can broaden the debate about this topic and contribute with professionals that wish to evaluate the mentioned factors.

中文翻译:

对组织变革过程的批判性分析:钢铁公司的证据

©2020,翡翠出版有限公司。目的:本文的目的是评估影响钢铁公司组织变革的主要因素。设计/方法/方法:所使用的方法学方法为文献复习和调查。文献综述允许列出24个因素,并将这些因素分为三个结构(行为方面,文化方面和管理方面)。通过调查,可以根据在上述公司工作的员工提供的信息对每个因素进行量化。使用偏最小二乘-结构方程建模技术分析收集的数据。结果:对于行为方面,以下因素得到验证:对未知的恐惧;不安全感和焦虑;压力和痛苦的感觉。在文化方面,以下因素得到了验证:公司的多元文化主义;低风险接受度和低绩效接受度;过度关注共识。最后,对于管理方面,验证了以下因素:沟通不够清晰;缺乏目标一致;缺乏领导参与。原创性/价值:该结果对于所研究的公司和对主题感兴趣的其他经理而言都是有价值的。此处提出的发现可以扩大有关该主题的争论,并为希望评估上述因素的专业人士做出贡献。沟通不够清晰;缺乏目标一致;缺乏领导参与。原创性/价值:该结果对于所研究的公司和对主题感兴趣的其他经理而言都是有价值的。此处提出的发现可以扩大有关该主题的争论,并为希望评估上述因素的专业人士做出贡献。沟通不够清晰;缺乏目标一致;缺乏领导参与。原创性/价值:该结果对于所研究的公司和对主题感兴趣的其他经理而言都是有价值的。此处提出的发现可以扩大关于该主题的争论,并为希望评估上述因素的专业人士做出贡献。
更新日期:2019-12-31
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