The productivity of knowledge workers is crucial not only for organizational innovation and competitiveness but also for sustainable development. In the context of knowledge-intensive firms, implementation of knowledge management is likely to increase knowledge worker productivity. Therefore, the purpose of this paper is to examine the influence of knowledge management on knowledge worker productivity.,A research framework on the effects of knowledge management processes on knowledge worker productivity is established and empirically tested with data from 336 knowledge workers at five mobile network operator companies in Pakistan.,The results indicate that knowledge creation and knowledge utilization impact knowledge worker productivity positively and statistically significantly. However, knowledge sharing does not have statistically significant impact on knowledge worker productivity. Demographic factors (gender, managerial position and formal education level) do not moderate the relationship between knowledge management and knowledge worker productivity statistically significantly.,The key limitations are the cross-sectional nature of the data and the geographic limitation to telecom companies in Pakistan.,Irrespective of gender, education and managerial position, implementation of knowledge management can increase knowledge worker productivity. Therefore, knowledge management practices should be implemented to enhance the knowledge worker productivity via fostering the knowledge worker’s engagement in and propensity to knowledge management processes.,This study is among the first to examine the likely influence of knowledge management on the productivity of knowledge workers conclusively while controlling for three individual demographic factors. This study also addresses the effectiveness of knowledge management in the little-explored cultural context of Pakistan.

中文翻译：

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知识管理对知识工作者生产力的影响

知识工作者的生产力不仅对组织创新和竞争力至关重要，而且对可持续发展也至关重要。在知识密集型企业的背景下，实施知识管理可能会提高知识工作者的生产率。因此，本文的目的是检验知识管理对知识工作者生产率的影响。建立了一个知识管理过程对知识工作者生产率影响的研究框架，并通过来自五个移动网络的336名知识工作者的数据进行了实证检验。结果表明，知识创造和知识利用对知识工作者的生产率具有积极和统计学意义。然而，知识共享对知识工作者的生产率没有统计学上的显着影响。人口统计学因素（性别，管理职位和正规教育水平）并未从统计学上显着地缓和知识管理与知识工作者生产力之间的关系。关键限制是数据的横断面性质和巴基斯坦电信公司的地理限制。 ，无论性别，教育和管理职位，实施知识管理都可以提高知识工作者的生产率。因此，应实施知识管理实践，以通过促进知识工作者参与和倾向知识管理过程来提高知识工作者的生产率。这项研究是首次研究知识管理在控制三个个人人口统计学因素的同时，最终确定了知识管理对知识工作者生产率的影响。这项研究还探讨了在巴基斯坦未开发的文化背景下知识管理的有效性。