The audience’s reluctance to wait for the international release of audiovisual products, coupled with the easy access to audiovisual material and subtitling tools on the Internet, has triggered an increase in the production and use of non-professional subtitling. However, up to now, we know little of how people receive the subtitles and how much they understand when watching products with non-professional subtitles. This paper presents the results of a study that explores the audience reception of subtitled TV series using professional and non-professional subtitling. Fifty-two participants were shown three excerpts from The Big Bang Theory with three subtitle versions: the professional version extracted from the Spanish DVD and two non-professional versions produced by two different non-professional subtitling communities. Data were collected through questionnaires, eye-tracking and interviews. The results show that non-professional subtitles do not necessarily affect the audience reception negatively. Further, both eye-tracking and self-reported data yielded interesting insights into audience’s reception. Based on the findings, it is possible to say that there are non-professional translations that are as good as their professional counterparts.

中文翻译：

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关于非专业字幕的接收研究：观众是否注意到任何差异？

观众不愿等待视听产品的国际发布，再加上互联网上可以轻松获取视听资料和字幕工具，引发了非专业字幕制作和使用的增加。但是，到目前为止，我们对人们如何接收字幕以及观看带有非专业字幕的产品时的理解程度知之甚少。本文介绍了一项研究的结果，该研究使用专业和非专业字幕探讨了带字幕的电视剧的观众接受度。向 52 名参与者展示了《生活大爆炸》的三段摘录和三个字幕版本：从西班牙 DVD 中提取的专业版本和由两个不同的非专业字幕社区制作的两个非专业版本。通过问卷调查、眼动追踪和访谈收集数据。结果表明，非专业字幕并不一定会对观众的接收产生负面影响。此外，眼动追踪和自我报告的数据都对观众的接受度产生了有趣的见解。根据调查结果，可以说存在与专业翻译一样好的非专业翻译。