Mobility as a Service (MaaS) is a new transport concept which integrates, manages, and distributes private and public mobility alternatives by using intelligent digital technologies. Recently, research and implementations have been widely conducted. In order to reveal future implications, it is crucial to analyze the available MaaS services by using systematic methodology. Cluster analysis was applied to create typical groups of MaaS services and to define the common features of the systems, which may highlight future trends. In order to identify the most relevant MaaS initiatives, the typical parameters of the services were taken into account and a dataset was developed. More than 30 MaaS services from 14 countries were investigated, and the features and the functionalities of these services were analyzed. The findings demonstrate that there is potential for the development of the applications in terms of their payment features, their personalization, and the provision of all attainable elements of MaaS. The number of operators is constantly increasing. However, it is uncertain whether public or private MaaS operators will be dominant on the market. Three cluster groups were created with specific features and directions of development. The Route planners group involves a few modes of transport, but it provides an extensive service. While the Third parties group has primarily private MaaS operators, the Public systems group usually includes public MaaS operators. This comprehensive study might be useful to MaaS operators and regulators for understanding the typical features and the development directions of the market.

中文翻译：

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通过系统分析探索MaaS市场

移动即服务（MaaS）是一种新的运输概念，它通过使用智能数字技术集成，管理和分发私人和公共交通替代方案。最近，已经广泛进行了研究和实施。为了揭示未来的影响，使用系统方法来分析可用的MaaS服务至关重要。应用聚类分析来创建典型的MaaS服务组并定义系统的共同特征，这可能会突出未来的趋势。为了确定最相关的MaaS计划，考虑了服务的典型参数并开发了数据集。调查了来自14个国家/地区的30多种MaaS服务，并分析了这些服务的特征和功能。调查结果表明，就其付款功能，个性化以及提供MaaS的所有可获得的要素而言，应用程序的开发潜力很大。操作员的数量在不断增加。但是，尚不确定公共或私人MaaS运营商将在市场上占据主导地位。创建了三个具有特定功能和发展方向的集群组。路线规划者小组涉及几种运输方式，但提供了广泛的服务。虽然“第三方”组主要有私有MaaS运营商，但“公共系统”组通常包括公共MaaS运营商。这项全面的研究可能对MaaS运营商和监管机构了解市场的典型特征和发展方向很有帮助。