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The impact of perceived organizational support and job resourcefulness on supervisor-rated contextual performance of firefighters: Mediating role of job satisfaction
Journal of Contingencies and Crisis Management ( IF 3.420 ) Pub Date : 2020-11-08 , DOI: 10.1111/1468-5973.12340
Ume Rubaca 1 , Muhammad Majid Khan 1
Affiliation  

Drawing on job demands-resources model, we examined the positive impact of perceived organizational support and job resourcefulness on supervisor-rated contextual performance of firefighters along with partial mediating effect of job satisfaction. We adopted a two-wave survey technique to collect matched responses from 245 Pakistani firefighters about perceived organizational support, job resourcefulness and job satisfaction and 3 months later from their immediate supervisors on contextual performance. The results favour the importance of perceived organizational support and job resourcefulness as valuable resources for enhancing job satisfaction and in this way promote literature on job satisfaction. Results also endorsed job satisfaction as a partial mediator between organizational support, job resourcefulness and supervisor-rated contextual performance of firefighters. We explored the complex motivational mechanism through which perceived organizational support and job resourcefulness affect supervisor-rated contextual performance of firefighters. Results were consistent with the hypothesized model. Theoretical and practical implications are discussed.

中文翻译:

感知的组织支持和工作足智多谋对消防员上级评价上下文绩效的影响:工作满意度的中介作用

借鉴工作需求-资源模型,我们研究了感知组织支持和工作足智多谋对消防员上级评价情境绩效的积极影响以及工作满意度的部分中介作用。我们采用两波调查技术收集 245 名巴基斯坦消防员关于感知组织支持、工作机智和工作满意度的匹配回复,以及 3 个月后他们的直接主管对上下文绩效的匹配回复。结果支持感知组织支持和工作资源作为提高工作满意度的宝贵资源的重要性,并以此方式促进工作满意度方面的文献。结果还认可工作满意度是组织支持、消防员的工作机智和主管评级的上下文表现。我们探索了复杂的激励机制,通过这种机制,感知到的组织支持和工作机智会影响消防员的主管级上下文绩效。结果与假设模型一致。讨论了理论和实践意义。
更新日期:2020-11-08
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