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A Quantitative Review of Performance Feedback in Organizational Settings (1998-2018)
Journal of Organizational Behavior Management ( IF 1.634 ) Pub Date : 2020-10-01 , DOI: 10.1080/01608061.2020.1823300
Andressa A. Sleiman 1 , Sigridur Sigurjonsdottir 2 , Aud Elnes 2 , Nicholas A. Gage 3 , Nicole E. Gravina 1
Affiliation  

ABSTRACT Researchers have extensively studied performance feedback in the past 40 years. In organizational behavior management (OBM), feedback is a popular intervention component that can effectively increase and maintain performance across settings and target behaviors. The purpose of this meta-analysis is to update and extend the previous feedback literature reviews. This meta-analysis includes 96 applied performance feedback applications from 71 articles published in four journals between 1998–2018. We coded each feedback application for application characteristics, feedback characteristics, and rigor of methodology. We evaluated each application’s effectiveness by visual inspection and by calculated effect sizes. We conducted a meta-analysis for feedback overall and per feedback characteristics for all applications and for applications that used rigorous methodology by adhering to the What Works Clearinghouse (WWC) standards. The meta-analysis results showed that feedback is an effective intervention, consistently producing large and very large effect sizes. Some feedback characteristics produced larger effect sizes more reliably.

中文翻译:

组织环境中绩效反馈的定量审查(1998-2018)

摘要 在过去的 40 年里,研究人员对绩效反馈进行了广泛的研究。在组织行为管理 (OBM) 中,反馈是一种流行的干预组件,可以有效地提高和保持跨环境和目标行为的绩效。本荟萃分析的目的是更新和扩展以前的反馈文献综述。该荟萃分析包括 1998 年至 2018 年间在四本期刊上发表的 71 篇文章中的 96 项应用绩效反馈申请。我们根据应用程序特性、反馈特性和方法的严谨性对每个反馈应用程序进行编码。我们通过目视检查和计算的效果大小来评估每个应用程序的有效性。我们对所有应用程序和使用严格方法的应用程序进行了整体反馈和每个反馈特征的元分析,遵守 What Works Clearinghouse (WWC) 标准。荟萃分析结果表明,反馈是一种有效的干预措施,可以持续产生很大和非常大的效应量。一些反馈特性更可靠地产生更大的效应量。
更新日期:2020-10-01
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