当前位置: X-MOL 学术J. Int. Manag. › 论文详情
Our official English website, www.x-mol.net, welcomes your feedback! (Note: you will need to create a separate account there.)
Communication accommodation within global virtual team: The influence of cultural intelligence and the impact on interpersonal process effectiveness
Journal of International Management ( IF 5.526 ) Pub Date : 2020-11-13 , DOI: 10.1016/j.intman.2020.100809
Alfred Presbitero

The study builds on existing literature on global virtual team (GVT) and focuses on how individual members can achieve higher levels of interpersonal process effectiveness. Anchoring on the theory of intelligence, this study establishes and examines cultural intelligence (CQ) and how it can relate and influence a GVT member's interpersonal process effectiveness. Furthermore, this study extends the literature by drawing from communication accommodation theory in examining how communication accommodation plays an important role in the effective functioning of a GVT member. To test these assertions, data were collected from members of GVTs and their colleagues (n = 262 paired data) in a multinational information technology offshoring firm. Data were analyzed and the results revealed that a GVT member's CQ relates positively and significantly to effectiveness on both interpersonal processes of synergy and direction. Furthermore, results showed that communication accommodation of a GVT member is influenced by CQ which consequently impacts both effectiveness on interpersonal processes of synergy and direction. These results contribute to the growing literature on GVT and offer new practical insights on how to improve overall efficiency and work performance within GVT.



中文翻译:

全球虚拟团队内部的沟通交流:文化智能的影响以及对人际过程有效性的影响

该研究建立在有关全球虚拟团队(GVT)的现有文献的基础上,并侧重于个人成员如何实现更高水平的人际交往过程有效性。这项研究以智能理论为基础,建立并检验了文化智能(CQ)以及它如何与GVT成员的人际交往过程效率相关并对其产生影响。此外,本研究通过借鉴交流适应理论来探讨交流适应如何在GVT成员的有效运作中发挥重要作用,从而扩展了文献。为了检验这些主张,从一家跨国信息技术外包公司的GVT成员及其同事那里收集了数据(n = 262个配对数据)。分析数据,结果显示GVT成员的 CQ与人际协作和指导过程的有效性成正比,并与之显着相关。此外,结果表明,GVT成员的沟通适应受到CQ的影响,从而影响人际协作和指导过程的有效性。这些结果为有关GVT的文献不断增加做出了贡献,并为如何提高GVT的整体效率和工作绩效提供了新的实践见解。

更新日期:2020-11-13
down
wechat
bug