ABSTRACT

The ongoing pandemic COVID-19 is soliciting the question: what do we know about the knowledge management in a pandemic? Knowledge is a strategic resource to drive decisionmakers in the management of a pandemic, to mitigate health and socio-economic effects. Unlike other natural disasters, pandemics have a long lead time, and during this time can be actively managed. Decisions taken in such a complex process can change the course and the effects of a pandemic. Despite the critical role of knowledge management in pandemics, that inform and enable decision-makers, the literature on this specific issue is poor, fragmented, mainly addressed by “health” journals and marginally addressed by the “knowledge management” scholars. This paper aims to provide the ground for filling this gap, by detecting the state-of-art, that is the topics and the past studies, about Knowledge Management in pandemics.

摘要

持续流行的 COVID-19 引发了一个问题：我们对大流行中的知识管理了解多少？知识是推动决策者管理大流行、减轻健康和社会经济影响的战略资源。与其他自然灾害不同，流行病有很长的提前期，在此期间可以积极管理。在如此复杂的过程中做出的决定可能会改变大流行的进程和影响。尽管知识管理在大流行病中发挥着关键作用，可以为决策者提供信息和支持，但关于这一特定问题的文献很差、零散，主要由“健康”期刊讨论，“知识管理”学者很少讨论。本文旨在通过检测最先进的技术，为填补这一空白提供基础，