ABSTRACT The Performance Diagnostic Checklist (PDC) is a tool developed to identify the environmental variables that affect poor employee performance. Research has supported the utility of the PDC across a variety of settings and, more recently, the Performance Diagnostic Checklist – Human Services (PDC-HS) was created to address the need for such a tool specifically in human service settings. We identified three staff members that exhibited a need for improvement in their performance during in-home applied behavior analysis sessions. Two supervisors completed the PDC-HS to assess variables that may have affected poor performance in the area of mand training for their staff. The PDC-HS identified that Behavioral Skills Training (BST) would be an appropriate intervention for all participants. BST was then evaluated to determine its effectiveness in improving employee mand training and was found to be effective.

中文翻译：

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利用绩效诊断清单 - 人力服务评估和提高员工培训绩效：复制

摘要 绩效诊断清单 (PDC) 是一种开发工具，用于识别影响员工绩效不佳的环境变量。研究支持 PDC 在各种环境中的效用，最近，创建了性能诊断清单 - 人类服务 (PDC-HS) 以解决专门在人类服务环境中对此类工具的需求。我们确定了三名在家庭应用行为分析会议上表现出需要提高绩效的员工。两名主管完成了 PDC-HS 以评估可能影响其员工在培训领域表现不佳的变量。PDC-HS 确定行为技能培训 (BST) 将是对所有参与者的适当干预。