Our study aimed to understand how cross‐domain communication via technology affects employees’ work–family interface. We examine the relationships among cross‐domain communication, role‐based resource loss and gain, and the bidirectional forms of work–family conflict and enrichment. Building on Conservation of Resources theory, we expect that cross‐domain communication has positive effects on role‐based resource loss and gain as well as both work–family conflict and enrichment. Furthermore, we suggest that the relationships between cross‐domain communication and role‐based resource loss and gain vary across different levels of role response expectations and role relationship quality. We test our ideas with data from two studies. Results confirm the role of cross‐domain communication on work–family conflict and enrichment through role‐based resource loss and gain. We also find significant interactions involving cross‐domain communication, role response expectations, and role relationship quality on both work‐ and family‐based resource loss and gain as well as on the mediating effects of family‐based resource loss.

中文翻译：

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这把刀是两面的：检查跨域通信与工作与家庭之间的关系

我们的研究旨在了解通过技术进行的跨域通信如何影响员工的工作与家庭联系。我们研究了跨域通信，基于角色的资源损失和获得以及工作-家庭冲突和充实的双向形式之间的关系。在资源节约理论的基础上，我们期望跨域通信对基于角色的资源损失和获取以及工作家庭冲突和丰富化都具有积极影响。此外，我们建议跨域通信与基于角色的资源损失和获得之间的关系在角色响应期望和角色关系质量的不同级别上有所不同。我们用两项研究的数据来检验我们的想法。结果证实了跨域通信通过基于角色的资源损失和获取在工作家庭冲突和丰富中的作用。我们还发现，在基于工作和家庭的资源流失和获取以及基于家庭的资源流失的中介效应方面，涉及跨域沟通，角色响应期望以及角色关系质量的重大交互作用。