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Organizational trust among job seekers: The role of information‐seeking and reciprocation wariness
International Journal of Selection and Assessment ( IF 2.410 ) Pub Date : 2020-06-01 , DOI: 10.1111/ijsa.12290
Uma Kedharnath 1 , Lynn M. Shore 2, 3 , James H. Dulebohn 4
Affiliation  

This study explores job seekers’ information‐seeking and pre‐hire trust, and the role of reciprocation wariness in the development of pre‐hire trust. Individuals seeking a job with a technology company (N = 192) reported their perceptions of the organization’s website usability and perceived similarity to their recruiter, organizational trustworthiness and trust, and intent to accept a job offer. Wariness moderated the relationship between website usability perceptions and trustworthiness. Unexpectedly, the interaction was in the opposite direction of what we predicted. In addition, job seekers’ perceived similarity to their recruiter related to trustworthiness, and trust related to intent to accept a job offer. Our findings suggest that to some extent, recruiting organizations can encourage trust perceptions in the pre‐hire context.

中文翻译:

求职者之间的组织信任:信息寻求和互惠的作用

这项研究探讨了求职者的信息寻求和雇用前信任,以及互惠态度在雇用前信任发展中的作用。在科技公司工作的个人(N = 192)报告了他们对组织网站可用性的看法,以及与招聘者的相似之处,组织的信任度和信任度以及接受工作的意图。谨慎度减轻了网站可用性观念与可信度之间的关系。出乎意料的是,交互作用与我们预测的方向相反。另外,求职者认为自己与招聘者的相似之处在于可信度,而信任则与接受工作意向有关。我们的发现表明,招聘组织在一定程度上可以鼓励员工在入职前建立信任感。
更新日期:2020-06-01
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