Recently, blockchain and cryptocurrencies have become topics of discussion in both research and industry. Iansiti and Lakhani perceive blockchain as a foundational technology rather than a disruptive one, since potentially new economic and social systems can be based on blockchain. Therefore, understanding blockchain and contemplating its impact on the tourism and hospitality industry is essential. The tourism and hospitality industry has to focus not on the technology itself but on how it can be used for the benefit of consumers and suppliers, while at the same time creating new tourism products or systems. The purpose of this study is to explore and identify use cases for blockchain for the tourism and hospitality industry. In addition, an outlook on potential future blockchain applications given the current COVID-19 pandemic is provided.

最近，区块链和加密货币已成为研究和行业中讨论的话题。Iansiti和Lakhani认为区块链是一种基础技术，而不是破坏性技术，因为潜在的新经济和社会系统可以基于区块链。因此，了解区块链并考虑其对旅游业和酒店业的影响至关重要。旅游和酒店业必须不仅仅关注技术本身，而要关注如何为消费者和供应商谋取利益，同时创造新的旅游产品或系统。本研究的目的是探索和识别旅游业和酒店业区块链的用例。此外，鉴于当前的COVID-19大流行，还提供了对未来潜在区块链应用程序的展望。