This study sought to investigate whether teacher behaviors, within the Teacher Behavior Checklist dimensions of caring and supportive and professional competency and communication skills, relate to students’ satisfaction. Additionally, it assessed the influence of the importance students set on teacher behaviors on students’ satisfaction. Cross-sectional survey data were analyzed using hierarchical linear regression and mediation analysis. Results suggested teacher behaviors within the caring and supportive dimension is the dominant predictor of students’ satisfaction. Behaviors according to professional competency and communication skills were also related to students’ satisfaction but to a lesser degree. Results showed that students’ importance for behaviors did mediate the relationship between teacher behaviors and students’ satisfaction with both caring and supportive and professional competency and communication skills. Theoretical and practical implications for excellent teacher behaviors are discussed including recommendations for future research.

中文翻译：

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学生期望与学生满意度：优秀教师行为的中介作用

本研究旨在调查教师行为在教师行为检查表的关怀和支持以及专业能力和沟通技巧方面是否与学生的满意度有关。此外，它还评估了学生对教师行为的重视程度对学生满意度的影响。横断面调查数据使用层次线性回归和中介分析进行分析。结果表明，关心和支持维度内的教师行为是学生满意度的主要预测因素。根据专业能力和沟通技巧的行为也与学生的满意度有关，但程度较轻。结果表明，学生对行为的重要性确实在教师行为与学生对关怀和支持以及专业能力和沟通技巧的满意度之间起到中介作用。讨论了对优秀教师行为的理论和实践意义，包括对未来研究的建议。