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Past Has Gone but Present Is Yours: Debunking Post-Mortem Process by Safeguarding Lessons Learned during Disaster
Systemic Practice and Action Research ( IF 1.267 ) Pub Date : 2020-10-06 , DOI: 10.1007/s11213-020-09546-5
Hanizah Hj. Mohideen , Magiswary Dorasamy , Murali Raman

Many organisations across disaster management disciplines have formal processes for identifying, documenting and disseminating lessons from disasters or incidents in anticipation that they and others will be able to learn from past experiences and improve future responses. However, reports on lessons learned are completed after few hours or days after full disaster recovery from the incident but not during the disaster recovery, in which, leads to missing valuable information. Protection Motivation Theory (PMT) from a psychological context was used as role of theory to safeguard lessons learned during Disaster Recovery (DR) activities. An Action Research (AR) approach with interviews and focus group techniques was employed to understand DR process challenges in client organisation. The DR lessons-learned process was simplified and tested successfully via four simulations and the results demonstrated an improvement in error reduction, which lead to time and cost savings.



中文翻译:

过去已经过去,但现在是你的事:通过保护灾难中汲取的经验教训,揭穿事后流程

灾难管理学科中的许多组织都有正式的过程,用于识别,记录和传播灾难或事件的教训,以期他们和其他组织将能够从过去的经验中学到并改进未来的应对措施。但是,有关教训的报告是在从事件中完全灾难恢复后的几个小时或几天之后完成的,而不是在灾难恢复期间完成的,这会导致丢失有价值的信息。从心理角度出发的保护动机理论(PMT)被用作保护灾难恢复(DR)活动中汲取的经验教训的理论角色。采用了具有访谈和焦点小组技术的行动研究(AR)方法,以了解客户组织中的灾难恢复流程挑战。

更新日期:2020-10-06
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