Volunteers have long been regarded as an essential part of the staging major sport events both to encourage community participation and to contain labour costs. Major sport events often attract a large pool of applicants which exceeds the number of volunteer positions available. Selecting the best qualified applicants for available positions requires volunteer selection processes that are fair, effective, and efficient from both the volunteer and event organising committee perspectives. Using a Strategic Human Resource Management (SHRM) approach, the authors investigated factors that predicted the selection of applicants interviewed for volunteer positions from the perspective of a major sport event organiser. Using deidentified data from all volunteer applications (n = 53,234) for the 2018 Gold Coast Commonwealth Games, the authors identified a number of factors that predicted the likelihood of an applicant being selected for an interview for a volunteer position. SHRM principles were applied to volunteer selection decisions but in a limited way. The authors found some evidence of links between volunteer selection decisions and the overarching strategies of the Games. However, these decisions prioritised the short-term goal of filling volunteer positions to stage a successful Games rather than longer-term strategic goals. The research contributes to better understanding links between major event HRM strategies and volunteer selection, identifying factors which predict volunteer selection, and possible limitations in the application of volunteer database management systems from a SHRM perspective.

长期以来，志愿者一直被视为举办大型体育赛事的重要组成部分，既可以鼓励社区参与，又可以控制劳动力成本。大型体育赛事通常会吸引大量的申请者，这超出了可用的志愿者职位数量。要从职位和活动组织委员会的角度出发，选择最合格的应聘者才需要公平，有效和高效的志愿者选择过程。作者使用战略性人力资源管理（SHRM）方法，从主要体育赛事组织者的角度调查了一些因素，这些因素预测了应聘者担任志愿者职位的选择。使用来自所有志愿者申请的已识别数据（n（53,234）================================================================================================================ 234234。）作者确定了一些因素。这些因素可以预测申请人被选中参加志愿者职位的可能性。SHRM原则适用于志愿者的选择决策，但方式有限。作者发现了一些志愿者选择决定与奥运会总体策略之间的联系的证据。但是，这些决定优先考虑填补志愿人员职位以成功举办奥运会的短期目标，而不是长期战略目标。这项研究有助于更好地理解重大事件HRM策略与志愿者选择之间的联系，确定预测志愿者选择的因素，以及从SHRM角度对志愿者数据库管理系统应用的可能限制。