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After the social crisis: the transformation of employment relations at France Télécom
Socio-Economic Review ( IF 4.058 ) Pub Date : 2020-02-11 , DOI: 10.1093/ser/mwaa006
Virginia Doellgast 1 , Maxime Bellego 2 , Elisa Pannini 3
Affiliation  

This article contributes to debates on the conditions for strengthening collective worker voice in financialized organizations. It examines change in employment relations at France Télécom/Orange (FT) following a social crisis associated with employee suicides in 2007–2009. FT’s labor unions developed creative approaches to study and publicize the negative effects of employment restructuring on workers’ psychosocial health. The common framing they developed became a source of ‘communicative power’, used to influence how the suicides were interpreted both within the firm and in the media. This power was deployed to encourage substantive social dialogue that institutionalized worker participation in management decision-making. Findings demonstrate the potentially transformative role of discursive strategies that assert the legitimacy of worker well-being as both a measure of and input to organizational performance.

中文翻译:

社会危机之后:法国电信雇佣关系的转变

本文有助于关于在金融化组织中加强工人集体声音的条件的辩论。它考察了 2007 年至 2009 年与员工自杀相关的社会危机后,法国电信/Orange (FT) 雇佣关系的变化。FT 的工会开发了创造性的方法来研究和宣传就业重组对工人心理健康的负面影响。他们开发的共同框架成为“传播力”的来源,用于影响公司内部和媒体对自杀事件的解释。这种权力被用来鼓励实质性的社会对话,使工人参与管理决策制度化。
更新日期:2020-02-11
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