ABSTRACT

This article reviews research that uses conversation analysis to analyze online interaction. Research in this area has tended to focus on several key areas, and these are addressed in detail: turn taking, sequence organization, repair, openings, and embodied conduct. The focus is on how these features of interaction are organized online and across online platforms and how the interactional practices may orient to particular affordances of the platforms. The debates around the use of CA terminology when analyzing online interaction are also discussed. Overall, this review suggests that CA can offer in-depth evidence about the nature of online interaction and so can contribute to wider debates about the role of technology in society. At the same time, through analyzing online interaction there is the possibility for understanding how interactional practices arise and develop over time. Data are in American English, British English, and German.

摘要

本文回顾了使用对话分析来分析在线交互的研究。该领域的研究倾向于集中在几个关键领域，这些领域得到了详细解决：转向，顺序组织，维修，开放和具体表现。重点是如何在线和跨在线平台组织这些交互功能，以及交互实践如何针对平台的特定功能。还讨论了有关在分析在线交互时使用CA术语的争论。总体而言，该评论表明，CA可以提供有关在线交互性质的深入证据，因此可以为有关技术在社会中的作用的广泛辩论做出贡献。与此同时，通过分析在线互动，有可能了解互动行为是如何随着时间而产生和发展的。数据使用美式英语，英式英语和德语。