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Emotion in organizational judgment and decision making
Organizational Dynamics ( IF 1.133 ) Pub Date : 2020-01-01 , DOI: 10.1016/j.orgdyn.2019.02.004
Charles A. Dorison , Joowon Klusowski , Seunghee Han , Jennifer S. Lerner

Many people believe, as Griffin does, that judgment and decision making (JDM) should be devoid of emotion. Managers who share this belief risk misunderstanding the basis of their decisions and the decisions of those around them. Overlooking emotion will result in missed opportunities not only to correct biases, but also to use emotions as tools to improve decision making. 1. A manager spends two hours in bumper-to-bumper traffic on the way to work. Upon arrival, she angrily declines a request for a potentially profitable partnership without giving it due consideration. 2. A chronically anxious banker avoids taking higher risks when trading stock options than his competitors do. In turn, he reaps lower returns than they do. 3. A mayor, deeply saddened at the enormous loss her community experienced from a hurricane, settles for an immediate relief option rather than a more long-term Organizational Dynamics 49 (2020) 100702

中文翻译:

组织判断和决策中的情感

许多人相信,正如格里芬所做的那样,判断和决策 (JDM) 应该没有情绪。拥有这种信念的管理者可能会误解他们决策的基础和周围人的决策。忽视情绪会导致错失机会,不仅可以纠正偏见,而且还会将情绪作为改进决策的工具。1. 一位经理在上班路上花两个小时在颠簸的交通中。抵达后,她愤怒地拒绝了可能有利可图的合作伙伴关系的请求,而没有给予应有的考虑。2. 长期焦虑的银行家在交易股票期权时避免承担比竞争对手更高的风险。反过来,他获得的回报低于他们。3. 一位市长对她所在社区在飓风中遭受的巨大损失深感悲痛,
更新日期:2020-01-01
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