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Antecedents and consequents of student satisfaction in higher technical-vocational education: evidence from Brazil
International Journal for Educational and Vocational Guidance ( IF 1.928 ) Pub Date : 2019-08-24 , DOI: 10.1007/s10775-019-09407-1
Jorge Henrique de Oliveira Silva , Glauco Henrique de Sousa Mendes , Gilberto Miller Devós Ganga , Ricardo Coser Mergulhão , Fabiana Letícia Lizarelli

This article proposes a model of antecedents and consequences of student satisfaction in Higher Technical-Vocational Education (HTVE) colleges. To validate the model, a survey was conducted with 505 students enrolled in Brazilian HTVE colleges. Structural equation modelling was used to investigate the constructs and their relations. Results indicate that the critical antecedents to student satisfaction are service quality, learning outcomes, employability, image and perceived value. Practical implications include potential curriculum revision aligned with the needs of the labour market and finding ways to monitor and improve the quality of the HTVE system, taking students’ views and employability outcomes into consideration.

中文翻译:

高等技术职业教育中学生满意度的前因和后果:来自巴西的证据

本文提出了一种在高等职业技术教育(HTVE)大学中学生满意度的前因和后果模型。为了验证模型,对巴西HTVE大学的505名学生进行了调查。使用结构方程模型研究构造及其之间的关系。结果表明,学生满意度的关键先决条件是服务质量,学习成果,就业能力,形象和感知价值。实际的影响包括根据劳动力市场的需求进行潜在的课程修订,并找到监控和提高HTVE系统质量的方法,同时考虑到学生的观点和就业能力结果。
更新日期:2019-08-24
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