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Digital innovation and transformation: An institutional perspective
Information and Organization ( IF 5.387 ) Pub Date : 2018-03-16 , DOI: 10.1016/j.infoandorg.2018.02.004
Bob Hinings , Thomas Gegenhuber , Royston Greenwood

In this conceptual piece we suggest that the institutional perspective is a prolific lens to study digital innovation and transformation. Digital innovation is about the creation and putting into action of novel products and services; by digital transformation we mean the combined effects of several digital innovations bringing about novel actors (and actor constellations), structures, practices, values, and beliefs that change, threaten, replace or complement existing rules of the game within organizations and fields. We identify three types of novel institutional arrangements critical for digital transformation: digital organizational forms, digital institutional infrastructures, and digital institutional building blocks. From this vantage point, an institutional perspective invites us to examine how these novel arrangements gain social approval (i.e. legitimacy) in the eyes of critical stakeholders and their interplay with existing institutional arrangements. Questioning the disruptive talk associated with digital transformation, we draw on the institutional change literature to illustrate the institutionalization challenges and that existing institutional arrangements are pivotal arbiters in deciding whether and how novel arrangements gain acceptance. We close this essay with discussing the implications of an institutional perspective on digital transformation for policy, practice and research.



中文翻译:

数字创新与转型:制度视角

在这一概念性文章中,我们建议制度视角是研究数字创新和转型的多面手。数字创新是关于新颖产品和服务的创建和付诸实施;通过数字转换,我们是指几种数字创新的综合效果,这些创新带来了新颖的演员(和演员星座),结构,实践,价值和信念,这些信念改变,威胁,替代或补充了组织和领域内现有的游戏规则。我们确定了对数字转型至关重要的三种新型制度安排:数字组织形式,数字制度基础设施和数字制度构建块。从这个有利的角度来看,制度的角度邀请我们研究在关键利益相关者眼中这些新颖的安排如何获得社会认可(即合法性)及其与现有制度安排的相互作用。在质疑与数字化转型相关的破坏性言论时,我们借鉴了制度变迁的文献来说明制度化的挑战,以及现有的制度安排是决定新颖性安排是否以及如何获得认可的关键仲裁者。本文以讨论数字化转型的制度观点对政策,实践和研究的意义作为结尾。我们利用制度变迁的文献来说明制度化的挑战,并且现有制度安排是决定新颖安排是否以及如何获得认可的关键仲裁者。本文以讨论数字化转型的制度观点对政策,实践和研究的意义作为结尾。我们利用制度变迁的文献来说明制度化的挑战,并且现有制度安排是决定新颖安排是否以及如何获得认可的关键仲裁者。本文以讨论数字化转型的制度观点对政策,实践和研究的意义作为结尾。

更新日期:2018-03-16
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