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Using Collaboration Engineering to Mitigate Low Participation, Distraction, and Learning Inefficiency to Support Collaborative Learning in Industry
Group Decision and Negotiation ( IF 2.928 ) Pub Date : 2020-09-30 , DOI: 10.1007/s10726-020-09711-0
Xusen Cheng , Shixuan Fu , Gert-Jan de Vreede , Yuanyuan Li

Computer-supported collaborative learning (CSCL) is widely adopted in industry learning, but it still faces challenges, including low participation, distraction, and learning inefficiency. In our study, we follow the design science research method to develop artifacts (a process and discussion platform) to address these CSCL challenges. Collaboration engineering was used as our design theory. A Discussion Platform was designed as a tool to help non-expert practitioner instruct collaborative learning process. We carried out evaluations on the two designed artifacts through 81 managers working in various industries through a mixed-method approach, including survey and qualitative interviews. We find that our designed artifacts receive high satisfaction in industry CSCL and reduce problems of low participation, distraction, and learning inefficiency. We identified several factors that contribute to the problem solving of low participation, distraction and inefficiency in industry CSCL, including usability, expression affordance, process guidance, goal clarity, flexibility affordance, thinkLet instruction, and flow experiences.



中文翻译:

使用协作工程减轻参与度低,注意力分散和学习效率低下的问题,以支持行业中的协作学习

计算机支持的协作学习(CSCL)在行业学习中被广泛采用,但是它仍然面临着挑战,包括参与度低,注意力分散和学习效率低下。在我们的研究中,我们遵循设计科学研究方法来开发工件(过程和讨论平台)以应对这些CSCL挑战。协作工程被用作我们的设计理论。讨论平台被设计为可帮助非专业从业者指导协作学习过程的工具。我们通过混合方法(包括调查和定性访谈),通过81名在各个行业工作的经理对这两种设计的工件进行了评估。我们发现,我们设计的工件在行业CSCL中获得了很高的满意度,并减少了参与度低,注意力分散和学习效率低下的问题。

更新日期:2020-09-30
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