Design thinking has made huge inroads in organizations today and has been widely popularized as one of the most effective approaches to complex problem solving. However, the prescriptive models to design thinking that are now widely used by “nondesigners” in the business world are criticized for their detachment from users, poor execution, and tendency to converge on safe solutions. This article examines the efficacy of using crowdsourcing as an underpinning technology for executing design thinking by nondesigners to alleviate these issues. It advances a generative model of complex problem solving with theoretical as well as practical implications.

中文翻译：

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设计思维启发众包：建立复杂问题解决的生成模型

设计思想在当今的组织中已取得了巨大的进步，并已广泛普及为解决复杂问题的最有效方法之一。但是，现在商业界“非设计者”广泛使用的设计思维规范模型因与用户的分离，执行力差以及趋向于使用安全解决方案而受到批评。本文探讨了使用众包作为非设计师执行设计思想以减轻这些问题的基础技术的功效。它提出了具有理论和实践意义的复杂问题解决方案的生成模型。