BACKGROUND Effective communication is important in providing quality care to families at the end-of-life. In the end-of-life situations, the nurses' views on how to communicate with the family are not well understood. AIM This study was conducted to explore the nurses' experiences of their communication with families of patients at the end-of-life situations. METHODS The authors used standards for reporting qualitative research. The data were analyzed by conventional content analysis. Semi-structured interviews were conducted with 24 Iranian nurses who had the experiences of dealing with patients' families at the end-of-life. RESULTS Nurses' perceptions of communication with families emerged base on the main theme: "Disrupted communication" consisting of two categories: "restricted communication" and "abortive communication." CONCLUSION The results of this study highlight the need to increase the professional and ethical sensitivity of nurses in dealing with patients' families at the end-of-life.

中文翻译：

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护士与临终患者家属的沟通

背景 有效的沟通对于在临终时为家庭提供优质护理非常重要。在临终的情况下，护士对如何与家人沟通的看法并没有得到很好的理解。目的 本研究旨在探讨护士在临终情况下与患者家属沟通的经历。方法 作者使用标准来报告定性研究。通过常规内容分析对数据进行分析。对 24 名伊朗护士进行了半结构化访谈，他们有在临终时与患者家属打交道的经历。结果 护士对与家人沟通的看法基于以下主题：“沟通中断”分为两类：“限制沟通”和“沟通障碍”。