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Factors That Inhibit and Facilitate Wellbeing and Effectiveness in Counsellors Working With Refugees and Asylum Seekers in Australia
Journal of Pacific Rim Psychology ( IF 2.3 ) Pub Date : 2018-01-01 , DOI: 10.1017/prp.2018.21
Rachel M. Roberts 1 , Natasha Won-Yee Ong 1 , John Raftery 1
Affiliation  

This study aimed to identify the factors that counsellors working with refugees and asylum seekers in Australia consider influence their wellbeing and effectiveness. Nine employees in counsellor roles were interviewed. Thematic analysis indicated that government policies and practices were the greatest challenge. Factors facilitating effectiveness and wellbeing included having clear values, being able to see results for the client, receiving organisational support, working in a positive organisational culture, and having the support of family and friends. Factors inhibiting wellbeing included personal pressure to exert change, counsellor experience, feeling alienated from the community, lack of supervision, unclear organisational guidelines, and organisational values not being upheld. Along with the reported negative impact, positive psychological transformation was also reported. Through reflection on their clients’ strengths and resilience, participants reported feeling inspired, with increased effectiveness and wellbeing rather than vicarious trauma. This research contributes to the discussion about the psychologically harmful effects of government refugee and asylum seeker policy on counsellors and their clients.

中文翻译:

在澳大利亚与难民和寻求庇护者打交道的参赞中抑制和促进幸福与有效性的因素

这项研究旨在确定与澳大利亚的难民和寻求庇护者一起工作的顾问认为影响他们的福祉和效力的因素。采访了9位担任顾问的员工。专题分析表明,政府的政策和做法是最大的挑战。促进有效性和福祉的因素包括具有明确的价值观,能够为客户看到结果,获得组织的支持,在积极的组织文化中工作以及得到家人和朋友的支持。阻碍幸福感的因素包括施加变革的个人压力,咨询师的经验,与社区疏远的感觉,缺乏监督,组织准则不明确以及组织价值观得不到维护。连同所报告的负面影响,也有积极的心理转变。通过反思客户的优势和适应力,参与者称自己受到启发,具有更高的效力和福祉,而不是替代创伤。这项研究有助于讨论政府难民和寻求庇护者政策对心理咨询师及其客户的心理危害。
更新日期:2018-01-01
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