Despite the abundant literature on organizational change management, the success of change initiatives in organizations remains low. In this study, we investigate employee support for change in the context of two change management practices (information and participation). We use the Theory of Planned Behavior (TPB) to examine why these change management practices foster employee support, and the extent to which the efficacy of these practices depends on current job demands. Participants were 106 employees undergoing a building relocation at their place of employment who responded to an initial questionnaire at time 1 (pre-occupancy) and a follow-up questionnaire 2 months later (post-occupancy). We found that the TPB variables mediated the effects of information and participation on employee support (both intentions at time 1 and self-reported behaviors at time 2). The indirect relationships from information and participation to employee support were significant at low and medium, but not at high levels of job demands. The positive effects of information and participation on employee support can be largely attributed to employee attitudes and subjective norms. Thus, consultants should target employee attitudes and norms when garnering employee support, but also be aware of the limitations of these practices when employees are preoccupied with their work. This study demonstrates that the TPB can account for the beneficial effects of change management practices on employee support. It also reports the novel finding that change management practices are less effective at high levels of job demands.

中文翻译：

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定义年轻人的工作压力

尽管有大量关于组织变革管理的文献，但组织变革举措的成功率仍然很低。在这项研究中，我们在两种变革管理实践（信息和参与）的背景下调查员工对变革的支持。我们使用计划行为理论 (TPB) 来研究为什么这些变革管理实践会促进员工支持，以及这些实践的有效性在多大程度上取决于当前的工作需求。参与者是 106 名在其工作地点进行建筑物搬迁的员工，他们在时间 1（入住前）和 2 个月后（入住后）的后续调查问卷中做出了答复。我们发现 TPB 变量介导了信息和参与对员工支持的影响（时间 1 的意图和时间 2 的自我报告行为）。从信息和参与到员工支持的间接关系在中低水平时显着，但在高水平工作需求时不显着。信息和参与对员工支持的积极影响在很大程度上可以归因于员工的态度和主观规范。因此，顾问在获得员工支持时应针对员工的态度和规范，但也要注意当员工全神贯注于工作时这些做法的局限性。这项研究表明，TPB 可以解释变革管理实践对员工支持的有益影响。