ABSTRACT

What are the relationships between knowledge of, perceived benefits, adoption of, and use of smart home products? To explore this question, in our first two studies we focus on the general population’s perceptions of benefits across many types of smart home products by creating a corpus of smart home product descriptions. Study 1 (n = 399) shows that previous product knowledge influences a range of perceived benefits. Study 2 (n = 242) demonstrates which benefits increase non-owners’ likelihood of adopting these products. In study 3, we longitudinally survey eight residents in living laboratory houses equipped with 10 integrated smart home products. We find over a year access to the products increases perceptions of their benefits, but does not increase their actual use. Collectively, these studies contribute to an increased understanding of the relationship among benefits, use, and adoption of this emerging technology.

摘要

知识，感知收益，采用和使用智能家居产品之间有什么关系？为了探讨这个问题，在我们的前两项研究中，我们通过创建智能家居产品描述的语料库，着眼于一般人群对多种智能家居产品的收益的看法。研究1（n = 399）表明，以前的产品知识会影响一系列可感知的收益。研究2（n = 242）证明了哪些好处增加了非所有者采用这些产品的可能性。在研究3中，我们纵向调查了配备10种集成智能家居产品的居住在实验室中的8位居民。我们发现，一年多来使用这些产品可以增加人们对其好处的认识，但并不能增加其实际使用量。总的来说，