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The New Era of Business Intelligence Applications: Building from a Collaborative Point of View
Business & Information Systems Engineering ( IF 7.9 ) Pub Date : 2019-02-14 , DOI: 10.1007/s12599-019-00578-3
Miguel A. Teruel , Alejandro Maté , Elena Navarro , Pascual González , Juan C. Trujillo

Collaborative business intelligence (BI) is widely embraced by enterprises as a way of making the most of their business processes. However, decision makers usually work in isolation without the knowledge or the time needed to obtain and analyze all the available information for making decisions. Unfortunately, collaborative BI is currently based on exchanging e-mails and documents between participants. As a result, information may be lost, participants may become disoriented, and the decision-making task may not yield the needed results. The authors propose a modeling language aimed at modeling and eliciting the goals and information needs of participants of collaborative BI systems. This approach is based on innovative methods to elicit and model collaborative systems and BI requirements. A controlled experiment was performed to validate this language, assessing its understandability, scalability, efficiency, and user satisfaction by analyzing two collaborative BI systems. By using the framework proposed in this work, clear guideless can be provided regarding: (1) collaborative tasks, (2) their participants, and (3) the information to be shared among them. By using the approach to design collaborative BI systems, practitioners may easily trace every element needed in the decision processes, avoiding the loss of information and facilitating the collaboration of the stakeholders of such processes.

中文翻译:

商业智能应用的新时代:从协作的角度构建

企业广泛采用协作商业智能 (BI) 作为充分利用其业务流程的一种方式。然而,决策者通常孤立地工作,没有知识或时间来获取和分析所有可用信息以做出决策。不幸的是,协作 BI 目前基于参与者之间交换电子邮件和文档。结果,信息可能会丢失,参与者可能会迷失方向,决策任务可能不会产生所需的结果。作者提出了一种建模语言,旨在建模和引出协作 BI 系统参与者的目标和信息需求。这种方法基于引出和建模协作系统和 BI 需求的创新方法。进行了一项受控实验以验证该语言,通过分析两个协作 BI 系统来评估其可理解性、可扩展性、效率和用户满意度。通过使用这项工作中提出的框架,可以在以下方面提供明确的指导:(1)协作任务,(2)他们的参与者,以及(3)他们之间共享的信息。通过使用这种方法来设计协作 BI 系统,从业者可以轻松地跟踪决策过程中所需的每个元素,避免信息丢失并促进此类过程的利益相关者的协作。(1) 协作任务,(2) 他们的参与者,以及 (3) 要在他们之间共享的信息。通过使用这种方法来设计协作 BI 系统,从业者可以轻松地跟踪决策过程中所需的每个元素,避免信息丢失并促进此类过程的利益相关者的协作。(1) 协作任务,(2) 他们的参与者,以及 (3) 要在他们之间共享的信息。通过使用这种方法来设计协作 BI 系统,从业者可以轻松地跟踪决策过程中所需的每个元素,避免信息丢失并促进此类过程的利益相关者的协作。
更新日期:2019-02-14
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