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Towards Trust-aware Collaborative Business Processes: An Approach to Identify Uncertainty
IEEE Internet Computing ( IF 3.2 ) Pub Date : 2020-11-01 , DOI: 10.1109/mic.2020.3023180
Marcel Muller 1 , Sandro Rodriguez Garzon 1 , Michael Rosemann 2 , Axel Kupper 1
Affiliation  

Recently, business processes started to become more collaborative by nature. Prominent examples of collaborative processes can be found in domains such as supply chain management, e-commerce, and in the realm of online multisided platforms. These types of collaborations are characterized by the fact that a collaborator's subprocess execution is usually beyond the control of other collaborators. This property leads to the occurrence of uncertainty in the processes. If uncertainty is present in a collaboration, then trust is needed. This article proposes a method to identify uncertainty within collaborative business processes and to add a trust layer to their modeled representation. The trust layer allows process collaborators to make implicit uncertainties explicit within a process model. The proposed methodology is not meant to be applied not only in a postprocessing fashion, but also for the specification of new collaborative processes with trust-aware design principles.

中文翻译:

迈向信任感知协作业务流程:识别不确定性的方法

最近,业务流程开始变得更具协作性。协作流程的突出例子可以在供应链管理、电子商务和在线多边平台领域等领域找到。这些类型的协作的特点是协作者​​的子流程执行通常不受其他协作者的控制。这种特性导致过程中出现不确定性。如果协作中存在不确定性,则需要信任。本文提出了一种方法来识别协作业务流程中的不确定性,并向其建模表示添加信任层。信任层允许流程合作者在流程模型中明确隐含的不确定性。
更新日期:2020-11-01
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