The main contributions of the paper are summarized as follows. We take an analytical approach in the sense that the quality of service and the price of service as well as the revenue, cost, and profit of a cloud service provider (CSP) can all be quantitatively available based on well established analytical models. We argue that the satisfaction of a customer includes two aspects, i.e., satisfaction on the price of service and satisfaction on the quality of service. We are able to derive a closed-form expression of the expected customer satisfaction of a CSP. We develop a non-cooperative game formulation for a competitive cloud computing market with competing CSPs. We discuss the market stability mechanism which creates interaction among the CSPs, give the best response of a CSP based on the other CSPs' strategies, mention the existence of the Nash equilibrium, and develop an algorithm to find the Nash equilibrium.

本文的主要贡献概述如下。从某种意义上说，我们采用一种分析方法，即可以基于公认的分析模型来定量地获得服务质量和服务价格，以及云服务提供商（CSP）的收入，成本和利润。我们认为，客户的满意度包括两个方面，即对服务价格的满意度和对服务质量的满意度。我们能够得出CSP的预期客户满意度的封闭形式。我们为具有竞争性CSP的竞争性云计算市场开发了一种非合作性的游戏公式。我们讨论了建立CSP之间相互作用的市场稳定机制，并基于其他CSP的策略给出了CSP的最佳响应，