Abstract This paper presents fresh insights into how medium to large innovative technology companies in the energy business evolve their knowledge management (KM) capability. To date existing models of KM have been static, while this work provides a more dynamic approach. The primary data is analysed using a combination of an operational research (OR) approach (causal mapping) with a well-established generic qualitative research method (the Gioia method). This paper contributes to KM literature by developing a dynamic model of KM, which shows how KM capability evolves over time within an organisation. In this model, KM evolves from managing explicit knowledge through knowledge sharing to creating new knowledge. Such understanding of KM as a process can help managers in decision making with respect to both KM and innovation activities.

中文翻译：

---

创新技术公司知识管理的动态模型：来自能源部门的案例

摘要 本文对能源业务中的大中型创新技术公司如何发展其知识管理 (KM) 能力提出了新的见解。迄今为止，现有的知识管理模型一直是静态的，而这项工作提供了一种更加动态的方法。主要数据的分析结合了运筹学 (OR) 方法（因果映射）和完善的通用定性研究方法（Gioia 方法）。本文通过开发 KM 动态模型为 KM 文献做出贡献，该模型显示了 KM 能力如何在组织内随时间演变。在这个模型中，知识管理从通过知识共享管理显性知识发展到创造新知识。将知识管理理解为一个过程可以帮助管理者在知识管理和创新活动方面做出决策。