Abstract Objective Despite the potential of the social capital approach in preventing burnout, there is sparse evidence of its contextual effect. This study aimed to reveal the contextual association of workplace and community social capital on burnout among professionals of health and welfare services for seniors in Japan. Methods We collected data from a cross‐sectional questionnaire survey for all health and welfare professionals working in Community Comprehensive Support Centers (CCSCs) in the central Tokyo area in 2015. We assessed burnout using the Japanese version of the Maslach Burnout Inventory, which consists of three subscales: emotional exhaustion, depersonalization, and reduced personal accomplishment. We prepared social capital items regarding workplace (the CCSC the participants belonged to) and community (the current catchment area of the CCSC). We aggregated individual responses of workplace and community social capital within each CCSC to create group‐level workplace and community social capital indicators. Results Among the 1771 questionnaires distributed, we analyzed 1110 from 211 CCSCs. Multilevel analysis showed that higher group‐level workplace social capital was significantly associated with lower scores of all three subscales after adjusting for covariates. Moreover, we found a significant association between greater group‐level community social capital and lower scores of depersonalization and reduced personal accomplishment. Conclusion Working in workplaces and communities with higher social capital is related to lower burnout. The findings suggest that strategies to enhance the social capital of their workplace and community would be beneficial in the prevention of burnout among professionals in the field of health and social welfare.

中文翻译：

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工作场所和社区社会资本与老年人健康和福利服务专业人员的倦怠：日本的多层次分析

摘要 目标尽管社会资本方法在预防职业倦怠方面具有潜力，但其背景效应的证据却很少。本研究旨在揭示工作场所和社区社会资本对日本老年人健康和福利服务专业人员倦怠的背景关联。方法 我们从 2015 年在东京市中心社区综合支持中心 (CCSC) 工作的所有健康和福利专业人员的横断面问卷调查中收集数据。我们使用日语版的 Maslach 倦怠量表评估倦怠，其中包括三个分量表：情绪耗竭、人格解体和个人成就感降低。我们准备了关于工作场所（参与者所属的 CCSC）和社区（CCSC 目前的集水区）的社会资本项目。我们汇总了每个 CCSC 内的工作场所和社区社会资本的个人反应，以创建小组级别的工作场所和社区社会资本指标。结果在发放的1771份问卷中，我们分析了来自211个CCSC的1110份。多层次分析表明，在调整协变量后，较高的群体水平的工作场所社会资本与所有三个分量表的较低分数显着相关。此外，我们发现更大的群体层面的社区社会资本与更低的人格解体和降低的个人成就之间存在显着关联。结论 在社会资本较高的工作场所和社区工作与较低的倦怠有关。