Abstract Emotions always play an important role in users' experience and performance. However, not many studies have attempted to investigate the user emotional experience through fully considering the related sensory interactions. To address this gap, this study aims to provide a multi-sensory user experiment approach to evaluate user emotional experience on bicycle saddles. For this purpose, two semantic spaces, viz., sport emotion and product personality were utilized. Forty regular road cyclists were invited to evaluate two bicycle saddles by looking at, touching and riding it on a seven-point scale. The results showed that the perceived emotional intensity of Kansei words was affected by the types of user-product interaction and the riding postures. Moreover, the opposite effect of visual appearance and cycling performance was found in correlation with the cyclists’ level of involvement in the activity. Finally, more impressions of pleasure, comfortable, cute, warm, friendly and less traditional were recommended for further bicycle saddle design, particularly for female road cyclists.

中文翻译：

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通过多感官方法评估用户对自行车鞍座设计的情感体验

摘要 情感在用户体验和性能中始终扮演着重要的角色。然而，并没有多少研究试图通过充分考虑相关的感官交互来研究用户的情感体验。为了弥补这一差距，本研究旨在提供一种多感官用户实验方法来评估用户对自行车鞍座的情感体验。为此，利用了两个语义空间，即运动情感和产品个性。邀请 40 名普通公路自行车手通过观察、触摸和骑行来评估两个自行车鞍座，采用七分制。结果表明，感性词的情感感知强度受用户-产品交互类型和骑行姿势的影响。而且，视觉外观和骑车表现的相反效果与骑车人参与活动的程度相关。最后，更多的愉悦、舒适、可爱、温暖、友好和不那么传统的印象被推荐用于进一步的自行车鞍座设计，特别是对于女性公路自行车手。