Expected to operate in the imminent future, air taxi service (ATS) is an aerial on-demand transport for a single passenger or a small group of riders, which seeks to transform the method of everyday commute. This uncharted territory in the emerging transportation world is anticipated to enable consumers bypass traffic congestion in urban road networks. By adopting an electric vertical takeoff and landing concept (eVTOL), air taxis could be operational from skyports retrofitted on building rooftops, thus gaining advantage from an implementation standpoint. Motivated by the potential impact of ATS, this study provides a review of air taxi systems and associated operations. We first discuss the current developments in the ATS (demand prediction, air taxi network design, and vehicle configuration). Next, we anticipate potential future challenges of ATS from an operations management perspective, and review the existing literature that could be leveraged to tackle these problems (ride-matching, pricing strategies, vehicle maintenance scheduling, and pilot training and recruitment). Finally, we detail future research opportunities in the air taxi domain.

空中出租车服务（ATS）有望在不久的将来运行，它是一种针对单个乘客或一小群乘客的空中按需运输工具，旨在改变日常通勤方式。新兴交通世界的这一未知领域有望使消费者绕过城市道路网络中的交通拥堵。通过采用电动垂直起降概念（eVTOL），空中滑行车可以从在建筑物屋顶上改装的天港上运行，从而从实施的角度获得优势。受ATS潜在影响的启发，本研究对空中滑行系统和相关操作进行了回顾。我们首先讨论ATS的最新发展（需求预测，空中出租车网络设计和车辆配置）。下一个，我们将从运营管理的角度预测ATS未来可能面临的挑战，并回顾可用于解决这些问题（骑乘匹配，定价策略，车辆维护计划以及飞行员培训和招聘）的现有文献。最后，我们详细介绍了空中出租车领域的未来研究机会。