Researchers have not comprehensively considered the contents and objectives of risk communication. In this study, interviews were conducted with 10 risk communicators who worked on risk communication of the various health risks arising after the 2011 Fukushima nuclear disaster in Japan. We focus on extracting, codifying, and summarizing the contexts, content, and objectives of their work. The objectives of risk communication were identified as “alleviating anxiety and stress,” “supporting decision-making,” “gaining trust,” “promoting understanding,” “deepening mutual understanding,” and “sharing values and empathy”; moreover, there are new additions of higher objectives: “returning to normal life” and “cultivating a wider perspective.” It was suggested that professional expertise, cooperation, and collaboration support and facilitate the attainment of these risk communication objectives. We anticipate that the findings of this study can assist in establishing effective risk communication practices based on the careful consideration of risk communication objectives, social debate on their legitimacy, and the evaluation of their effects.

研究人员尚未全面考虑风险沟通的内容和目标。在这项研究中，采访了10位风险沟通者，他们就2011年日本福岛核灾难后产生的各种健康风险进行风险沟通。我们专注于提取，整理和总结其工作的上下文，内容和目标。风险交流的目标被确定为“减轻焦虑和压力”，“支持决策”，“获得信任”，“增进理解”，“加深相互理解”和“分享价值和同情心”；此外，还增加了更高的目标：“恢复正常生活”和“培养更广阔的视野”。有人建议，专业知识，合作，和协作支持并促进这些风险沟通目标的实现。我们预计，基于对风险沟通目标的认真考虑，关于其合法性的社会辩论以及对其效果的评估，本研究的结果将有助于建立有效的风险沟通实践。