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From traditional interorganisational systems to cloud-based solutions: The impact on supply chain flexibility
Journal of Organizational Computing and Electronic Commerce ( IF 2.9 ) Pub Date : 2018-10-02 , DOI: 10.1080/10919392.2018.1517480
Evangelia Kopanaki 1 , Panagiota Karvela 1 , Nikolaos Georgopoulos 1
Affiliation  

ABSTRACT The fast changing business environment and the intensive market competition forces firms to adjust and remodel their business strategy continuously. As a solution, firms seek flexibility, not only internally but also at the level of their supply chain. To accomplish this, companies invest in information technology (IT), aiming to improve their business processes and collaboration with trading partners. As previous research supports, the use of IT combined with agile supply chain management improves business performance and offers sustainable competitive advantage. However, the extent to which IT enables and supports supply chain flexibility is still debatable and warrants investigation. Although contemporary Internet-based systems (web-based platforms and cloud-based solutions) seem to overcome the rigidity and inflexibility of traditional interorganisational systems (IOS), they are still associated with issues of interoperability and incompatibility. Although they facilitate supply chain collaboration, by providing access to all stakeholders and enabling information-sharing, they may often lead to closed networks of collaboration. To examine these issues, this paper primarily aims to clarify the notion of flexibility at the level of the supply chain. It also aims to contribute to the process by which organisations effectively evaluate and prioritise competing IT investments. Taking into consideration the multidimensional nature of flexibility, this paper proposes a conceptual framework of supply chain flexibility, distinguishing between the operational, structural, and strategic levels of flexibility. It then uses this framework to explain the impact of IT infrastructures (specifically comprising traditional IOS, web-based collaboration platforms and cloud-based solutions) on the various levels of flexibility. Based on previous research, it identifies specific IT characteristics and provides an approach through which practitioners and researchers can compare different technologies and analyse their benefits and limitations, in terms of supply chain flexibility.

中文翻译:

从传统的跨组织系统到基于云的解决方案:对供应链灵活性的影响

摘要 瞬息万变的商业环境和激烈的市场竞争迫使企业不断调整和重塑其经营战略。作为解决方案,公司不仅在内部而且在供应链层面寻求灵活性。为实现这一目标,公司投资于信息技术 (IT),旨在改进其业务流程以及与贸易伙伴的协作。正如之前的研究所支持的那样,将 IT 与敏捷供应链管理相结合可以提高业务绩效并提供可持续的竞争优势。然而,IT 支持和支持供应链灵活性的程度仍然存在争议,值得进行调查。尽管当代基于 Internet 的系统(基于 Web 的平台和基于云的解决方案)似乎克服了传统跨组织系统 (IOS) 的僵化和不灵活,但它们仍然存在互操作性和不兼容问题。尽管它们通过提供对所有利益相关者的访问和实现信息共享来促进供应链协作,但它们通常可能导致封闭的协作网络。为了研究这些问题,本文主要旨在澄清供应链层面的灵活性概念。它还旨在促进组织有效评估和优先考虑竞争 IT 投资的过程。考虑到柔性的多维性,本文提出了供应链柔性的概念框架,区分操作、结构和战略级别的灵活性。然后使用这个框架来解释 IT 基础设施(特别是包括传统 IOS、基于 Web 的协作平台和基于云的解决方案)对不同级别灵活性的影响。根据之前的研究,它确定了特定的 IT 特征,并提供了一种方法,从业者和研究人员可以通过这种方法比较不同的技术并分析它们在供应链灵活性方面的优势和局限性。
更新日期:2018-10-02
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