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Interorganizational processes in buyer–supplier dyads: An information intensity perspective
Journal of Organizational Computing and Electronic Commerce ( IF 2.9 ) Pub Date : 2019-04-03 , DOI: 10.1080/10919392.2018.1554280
Merlin Nandy 1 , Priya Seetharaman 2
Affiliation  

ABSTRACT In an increasingly global business environment, organizations interact with partners, suppliers and customers who are geographically spread and exchange information regularly. Without a robust information technology infrastructure, the speed and effectiveness of this information exchange is limited. Business-to-business (B2B) electronic business applications are a class of interorganizational information systems (IOIS) that facilitate such information exchange arising out of interorganizational processes (IOPs). The success of any e-business initiative depends on the successful implementation and the actual use of such IOIS. This study uses the concept of information intensity (II) to identify the information sharing requirements arising from IOPs, thus presenting opportunities for B2B Web site use, with specific reference to organization-specific customer-facing and supplier-facing IOIS. We use data from four buyer–supplier dyads, eight medium- to large-scale organizations in the Indian context and identify a generic set of dominant IOPs in buyer–supplier interactions. Through these we present the sources of II in IOPs along three dimensions – complexity, uncertainty and ambiguity which influence the feature set in the IOISs. We conclude with implications for IOIS design, implementation and use.

中文翻译:

买方-供应商二元组中的组织间过程:信息强度视角

摘要 在日益全球化的商业环境中,组织与地理位置分散的合作伙伴、供应商和客户进行互动并定期交换信息。如果没有强大的信息技术基础设施,这种信息交换的速度和有效性就会受到限制。企业对企业 (B2B) 电子商务应用程序是一类组织间信息系统 (IOIS),可促进由组织间流程 (IOP) 产生的此类信息交换。任何电子商务计划的成功取决于此类 IOIS 的成功实施和实际使用。本研究使用信息强度 (II) 的概念来确定 IOP 引起的信息共享要求,从而为 B2B 网站的使用提供机会,具体参考组织特定的面向客户和面向供应商的 IOIS。我们使用来自印度背景下的四个买方-供应商二元组、八个大中型组织的数据,并确定了买方-供应商互动中的一组通用主导 IOP。通过这些,我们从三个维度展示了 IOP 中 II 的来源——复杂性、不确定性和模糊性,它们影响了 IOIS 中的特征集。我们总结了对 IOIS 设计、实施和使用的影响。影响 IOIS 中特征集的不确定性和模糊性。我们总结了对 IOIS 设计、实施和使用的影响。影响 IOIS 中特征集的不确定性和模糊性。我们总结了对 IOIS 设计、实施和使用的影响。
更新日期:2019-04-03
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