Abstract Enterprise Architecture Management (EAM) aims to deal with the complexities of information technology (IT) solutions and to achieve more organizational agility. EAM is a holistic approach to IT architecture, but the results of the approach have been variable. An under-researched aspect of EAM is how different organizational units respond to the call for a holistic approach. In this study, we investigate how different stakeholders in a large governmental agency connected to three on-going projects and their response to EAM initiatives. With a qualitative approach, we identify three options of response to EAM initiatives: (1) active compliance with the EAM strategy, (2) loyal but passive response, and (3) rebel solutions. We argue for the need of a more nuanced repertoire of actions for dealing with EAM and show how these responses are useful for understanding and managing successful EAM.

中文翻译：

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对企业架构管理的细微反应：忠诚度、声音和退出

摘要 企业架构管理 (EAM) 旨在处理信息技术 (IT) 解决方案的复杂性并实现更高的组织敏捷性。EAM 是 IT 架构的整体方法，但该方法的结果是可变的。EAM 研究不足的一个方面是不同的组织单位如何响应对整体方法的呼吁。在这项研究中，我们调查了大型政府机构中的不同利益相关者如何与三个正在进行的项目相关联以及他们对 EAM 计划的反应。通过定性方法，我们确定了三种应对 EAM 计划的选项：(1) 主动遵守 EAM 战略，(2) 忠诚但被动的响应，以及 (3) 反抗解决方案。