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An Integrative Theory Addressing Cyberharassment in the Light of Technology-Based Opportunism
Journal of Management Information Systems ( IF 7.7 ) Pub Date : 2019-10-02 , DOI: 10.1080/07421222.2019.1661090
Paul Benjamin Lowry , Jun Zhang , Gregory D. Moody , Sutirtha Chatterjee , Chuang Wang , Tailai Wu

Abstract Scholars are increasingly calling for a deeper understanding of cyberharassment (CH) with the goal of devising policies, procedures, and technologies to mitigate it. Accordingly, we conducted CH research that (1) integrated social learning theory (SLT) and self-control theory (SCT); (2) empirically studied this model with two contrasting samples, experienced cyberharassers and less experienced cyberharassers; and (3) conducted post hoc tests to tease out the differences between the two samples. We show that for less experienced cyberharassers, CH is largely a social-psychological-technological phenomenon; whereas, for experienced cyberharassers, CH is primarily a psychological-technological phenomenon. Our study makes a threefold contribution: (1) it shows the value of integrating two theories in a holistic and parsimonious manner to explain CH; (2) it shows that SCT alone is a more relevant framework for experienced cyberharassers, whereas a combination of SCT and SLT better explains less experienced cyberharassers; and (3) it reveals that the role of technology in fostering CH is crucial, regardless of the sample. The differential, yet consistent, findings demonstrate that addressing CH is contingent upon not only identifying theoretical approaches but also identifying the particular samples to which these theoretical approaches will be more suitable. Of several implications for practice, the most important may be that anonymity, asynchronicity, and lack of monitoring are the technology choices that foster CH, and thus these should be mitigated in designing social media and other communication technologies

中文翻译:

从基于技术的机会主义角度解决网络骚扰的综合理论

摘要 学者们越来越多地呼吁更深入地了解网络骚扰 (CH),目的是制定政策、程序和技术来缓解它。据此,我们进行了CH研究:(1)整合社会学习理论(SLT)和自我控制理论(SCT);(2) 使用两个对比样本,经验丰富的网络骚扰者和经验不足的网络骚扰者,对该模型进行实证研究;(3) 进行事后测试以梳理两个样本之间的差异。我们表明,对于经验不足的网络骚扰者来说,CH 主要是一种社会心理技术现象;而对于有经验的网络骚扰者来说,CH 主要是一种心理技术现象。我们的研究有三方面的贡献:(1) 它显示了以整体和简约的方式整合两种理论来解释 CH 的价值;(2) 它表明 SCT 本身是一个更适合有经验的网络骚扰者的框架,而 SCT 和 SLT 的组合更好地解释了经验不足的网络骚扰者;(3) 它表明,无论样本如何,技术在促进 CH 中的作用都是至关重要的。不同但一致的发现表明,解决 CH 不仅取决于确定理论方法,还取决于确定这些理论方法更适合的特定样本。在对实践的几个影响中,最重要的可能是匿名性、异步性和缺乏监控是促进 CH、
更新日期:2019-10-02
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