Abstract To survive in a dynamic and hyper-competitive business environment, firms are compelled to simultaneously introduce incremental and radical innovations. While it is recognised that business intelligence and analytics (BI&A) can support innovation and provide organisational value, the literature provides a limited understanding of its impact on balancing different innovation activities and ensuring performance gains. In this study, we examine the relationship between BI&A use, innovation ambidexterity, and firm performance by relying on the process theory of IS value creation as well as the dynamic capabilities perspective. We test our model using data collected from medium- and large-sized firms in Slovenia, applying partial least squares modelling. The results support the notion that BI&A use is positively associated with successful balancing between explorative and exploitative innovation activities, which in turn enhances firm performance. Our results also indicate that innovation ambidexterity is enhanced in two ways: indirectly through interaction with the firm’s absorptive capacity, and directly by increasing the possibilities of faster experimentation with offerings of products or services and improved predictability of the value of new products or services.

中文翻译：

---

商业智能和分析的使用，创新的灵活性和公司绩效：动态能力的观点

摘要为了在动态，竞争激烈的商业环境中生存，企业被迫同时引入渐进式和激进式创新。尽管人们公认商务智能和分析（BI＆A）可以支持创新并提供组织价值，但是文献对它对平衡不同创新活动和确保绩效增长的影响的理解有限。在本研究中，我们依靠IS价值创造的过程理论以及动态能力的观点，研究了BI＆A使用，创新灵活性和公司绩效之间的关系。我们使用从斯洛文尼亚的中型和大型公司收集的数据来测试我们的模型，并应用偏最小二乘建模。结果支持BI＆使用与探索性创新活动与开发性创新活动之间的成功平衡具有积极的联系，反过来又可以提高公司的绩效。我们的结果还表明，创新的灵活性可以通过两种方式得到增强：间接地通过与公司的吸收能力的交互来进行，以及直接通过增加对产品或服务的提供进行更快速实验的可能性以及新产品或服务的价值的可预测性的增加来直接进行。