Many approaches have been developed to assess the performance or Quality of Service (QoS) rendered by cycling infrastructure. The most common methodologies (Level of Service/Level of Traffic Stress) do not consider user inputs. In other disciplines, user perceptions constitute a powerful tool that can help improve and tailor designs. This study was intended to explore the effect of cyclists’ attitudes and perceptions on the perceived QoS of different cycling infrastructures using Structural Equation Modeling (SEM). The SEM model was developed using cyclist surveys applied at 16 locations comprising all typologies of cycling infrastructure in Bogotá, Colombia. We found that user attitudes and perceptions of tangible (e.g., pavement) and intangible attributes (e.g., enjoyment) can explain cyclists’ QoS. The results lead to a better understanding of typical Global South cyclist perceptions when riding, and provide an accurate tool with which to improve cycling infrastructure QoS from a cyclist perspective.

已经开发了许多方法来评估循环基础结构提供的性能或服务质量（QoS）。最常见的方法（服务水平/交通压力水平）不考虑用户输入。在其他学科中，用户感知是一个强大的工具，可以帮助改进和定制设计。这项研究的目的是使用结构方程模型（SEM）来探索骑自行车者的态度和观念对不同自行车基础设施感知QoS的影响。SEM模型是使用在16个地点进行的骑自行车者调查开发的，其中包括哥伦比亚波哥大的所有自行车基础设施类型。我们发现，用户对有形（例如，路面）和无形属性（例如，娱乐）的态度和看法可以解释自行车手的QoS。