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Community Pharmacy Services and Preparedness during COVID-19 Outbreak in Madinah, Saudi Arabia.
Saudi Pharmaceutical Journal ( IF 4.1 ) Pub Date : 2020-09-17 , DOI: 10.1016/j.jsps.2020.09.004
Hani M J Khojah 1
Affiliation  

Background

Wearing facial masks, hand hygiene, and social distancing are highly recommended preventive measures against COVID-19. Masks and disinfectants are usually sold in community pharmacies that are supposed to undertake extreme precautions to avoid cross infection among clients. It is also their responsibility to play a prominent role in educating the community regarding this outbreak.

Objectives

To investigate the preparedness of private community pharmacies in Madinah, Saudi Arabia, for the COVID-19 outbreak with regard to safety measures, customer education, and quality of preventive aids sold by them.

Methods

One hundred pharmacies were visited by simulated clients. The availability of free hand disinfectants, masks, gloves, and customer educational aids as well as the measures employed to ensure maintenance of safe distances between customers were documented. The adherence of pharmacists and customers to safety precautions and the behavior of pharmacists against violators of regulations were also observed. Finally, the availability and quality of facial masks and hand disinfectants sold by these pharmacies was documented.

Results

Fifty-five pharmacies offered free hand disinfectants but only in three of them all customers used them. Only two pharmacies offered free disposable masks and temperature screening was available in only one pharmacy. Educational aids were found in 31 pharmacies and only 53 pharmacies used visual indicators for social distancing. Violation of wearing masks by pharmacy personnel and customers was seen in 34 and 87 pharmacies, respectively. Social distancing was violated in 64 pharmacies and intervention by staff was seen in only three of them. Finally, facial masks were available for sale in only 35 pharmacies, and in 23 of these, the quality was questionable; hand disinfectants were available in 84 pharmacies, and in 14 of these, the quality was unknown.

Conclusions

Community pharmacies in Madinah were short of registered, high-quality facial masks during the survey. Means to control the transmission of infection inside pharmacies were unsatisfactory. Society has shown poor compliance to preventive measures against COVID-19 infection and the role of community pharmacists in promoting compliance was found to be poor. The study reveals an unsatisfactory level of preparedness of Madinah community pharmacies for the pandemic.



中文翻译:

沙特阿拉伯麦地那 COVID-19 爆发期间的社区药房服务和准备工作。

背景

强烈推荐戴口罩、手部卫生和保持社交距离是针对 COVID-19 的预防措施。口罩和消毒剂通常在社区药店出售,这些药店应该采取极端的预防措施,以避免客户之间的交叉感染。他们还有责任在对社区进行有关此次疫情的教育方面发挥突出作用。

目标

调查沙特阿拉伯麦地那的私人社区药店对 COVID-19 爆发的准备情况,包括安全措施、客户教育和他们销售的预防性辅助工具的质量。

方法

模拟客户访问了一百家药店。记录了免费的手部消毒剂、口罩、手套和客户教育辅助工具的可用性,以及为确保客户之间保持安全距离而采取的措施。还观察了药剂师和客户对安全预防措施的遵守情况以及药剂师对违规行为的行为。最后,记录了这些药店出售的面膜和手部消毒剂的供应情况和质量。

结果

55 家药店提供免费的手部消毒剂,但只有其中 3 家药店的顾客都使用过。只有两家药店提供免费的一次性口罩,只有一家药店提供体温筛查服务。在 31 家药店发现了教育辅助工具,只有 53 家药店使用视觉指示器来保持社交距离。分别在 34 家和 87 家药店发现药房人员和顾客违规佩戴口罩。64 家药店违反了社交距离规定,其中只有 3 家药店出现员工干预。最后,面膜仅在 35 家药店有售,其中 23 家药店质量有问题;84 家药店提供手消毒剂,其中 14 家药店质量不详。

结论

在调查期间,麦地那的社区药房缺乏注册的优质面膜。控制药房内感染传播的方法并不令人满意。社会对 COVID-19 感染的预防措施的依从性较差,社区药剂师在促进依从性方面的作用也很差。该研究表明,麦地那社区药店对大流行的准备水平不能令人满意。

更新日期:2020-11-17
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