Purpose

Cyberloafing (employees' non-work-related online activities at work) has become a common workplace problem for many organizations. Research investigating the underlying mechanisms and boundary conditions under which abusive supervision influences cyberloafing remains largely underdeveloped. Drawing from social exchange theory and conservation of resources theory, we developed a moderated-mediation model in which emotional exhaustion was theorized as a unique mechanism underlining why employees are more likely to engage in cyberloafing under the supervision of abusive leaders. In addition, we proposed that organizational commitment to be a relevant boundary condition to influence such a relationship.

Design/methodology/approach

We collected 255 data from employees working in public listed companies in Malaysia and used partial least squares structural equation modeling (PLS-SEM) to analyze the data.

Findings

The results showed that the influence of abusive supervision on cyberloafing through emotional exhaustion is only significant when organizational commitment is low.

Originality/value

This study constructed a moderated-mediation model by introducing the potential mediating effect of emotional exhaustion and the moderating effect of organizational commitment to reveal the mechanism through which abusive supervision related to cyberloafing.

中文翻译：

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滥用监管，情绪疲惫和组织承诺对网络游荡的影响：中等调解检查

目的

网络游荡（员工在工作中与工作无关的在线活动）已成为许多组织常见的工作场所问题。有关滥用监管影响网络游荡的潜在机制和边界条件的研究仍很不完善。借鉴社会交换理论和资源节约理论，我们开发了一种调解中介模型，该模型将情感枯竭理论化为独特的机制，强调了为什么员工在受虐待的领导者的监督下更有可能从事网络游荡活动。另外，我们建议组织承诺是影响这种关系的相关边界条件。

设计/方法/方法

我们从在马来西亚的上市公司工作的员工那里收集了255个数据，并使用偏最小二乘结构方程模型（PLS-SEM）来分析数据。

发现

结果表明，只有在组织承诺较低的情况下，滥用监管才能通过情绪疲惫对网络游荡产生重大影响。

创意/价值

这项研究通过引入情绪疲惫的潜在中介作用和组织承诺的调节作用，构建了一个适度中介模型，以揭示滥用监管与网络游荡相关的机制。