Theorizing from humanistic and motivational literatures suggests attitude change may occur because high quality listening facilitates the insight needed to explore and integrate potentially threatening information relevant to the self. By extension, self-insight may enable attitude change as a result of conversations about prejudice. We tested whether high quality listening would predict attitudes related to speakers' prejudices and whether self-insight would mediate this effect. Study 1 (preregistered) examined scripted conversations characterized by high, regular, and poor listening quality. In Study 2, we manipulated high versus regular listening quality in the laboratory as speakers talked about their prejudiced attitudes. Finally, Study 3 (preregistered) used a more robust measure of prejudiced attitudes to test whether perceived social acceptance could be an alternative explanation to Study 2 findings. Across these studies, the exploratory (pilot study and Study 2) and confirmatory (Studies 1 & 3) findings were in line with expectations that high, versus regular and poor, quality listening facilitated lower prejudiced attitudes because it increased self-insight. A meta-analysis of the studies (N = 952) showed that the average effect sizes for high quality listening (vs. comparison conditions) on self-insight, openness to change and prejudiced attitudes were, ds = 1.19, 0.46, 0.32 95%CIs [0.73, 1.51], [0.29, 0.63] [0.12, 0.53], respectively. These results suggest that when having conversations about prejudice, high-quality listening modestly shapes prejudice following conversations about it, and underscore the importance of self-insight and openness to change in this process.

从人文和激励性文献中得出的理论表明，态度的改变可能会发生，因为高质量的聆听促进了探索和整合与自我相关的潜在威胁信息所需的洞察力。通过扩展，自我了解可以使人们对偏见的态度发生变化。我们测试了高质量的聆听是否可以预测与说话者偏见有关的态度，以及自我洞察是否可以介导这种影响。研究1（预先注册）检查了脚本对话，这些对话的特点是听音质量高，规律和差。在研究2中，当演讲者谈论他们的偏见时，我们在实验室中调节了较高的听力与正常的听力质量。最后，研究3（预先注册）使用了更强的偏见态度量度，以测试感知的社会接受度是否可以替代研究2的发现。在这些研究中，探索性研究（先导研究和研究2）和确认性研究（研究1和3）符合以下期望：高质量，较普通和较差的聆听有助于降低偏见态度，因为它增加了自我洞察力。对研究的荟萃分析（N  = 952）表明，高品质聆听（与比较条件相比）对自我洞察力，改变的开放性和偏见态度的平均影响大小为d s = 1.19、0.46、0.32 95％CI [0.73，1.51]，分别为[0.29，0.63] [0.12，0.53]。这些结果表明，在进行有关偏见的交谈时，高质量的聆听会在有关偏见的讨论后适度地形成偏见，并强调在此过程中自我洞察力和开放态度对于改变的重要性。