Abstract Each day employees are becoming essential for organizations to stand out from their competitors in the globalized and disputed world. From this, companies began to invest in training and developing the skills of their employees. Therefore, this research aims to analyze human capital as one of the main factors of competitive differentiation between companies. For this, the research utilizes a tool in the treatment of data that do not fit in the common theories in which the limits between the distinct elements of a set are very clear: Fuzzy Sets Theory. In addition, this paper addresses the issue of training, applying a specific model to assess the development of human capital. The research presented the analysis of data collected in two companies in the electricity sector, one in the energy distribution sector and the other in the energy generation sector. Within the context, the model used was adequate in assessing the development of human capital, bringing a detailed approach to the factors that influence the training paradigm shift, presenting indicators to evaluate these factors, and how to evaluate them within an organization.

中文翻译：

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电力部门人力资本战略发展的模糊方法

摘要 每一天，员工都成为组织在全球化和有争议的世界中从竞争对手中脱颖而出的必要条件。由此，公司开始投资于培训和发展员工的技能。因此，本研究旨在分析人力资本作为公司间竞争差异化的主要因素之一。为此，该研究使用了一种工具来处理不符合常见理论的数据，在这些理论中，集合的不同元素之间的界限非常明确：模糊集合理论。此外，本文解决了培训问题，应用特定模型来评估人力资本的发展。该研究对电力行业的两家公司收集的数据进行了分析，一个在能源分配部门，另一个在能源生产部门。在此背景下，所使用的模型足以评估人力资本的发展，为影响培训范式转变的因素提供详细方法，提供评估这些因素的指标，以及如何在组织内评估这些因素。