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How information presentation formats influence usage behaviour of course management systems: flow diagram navigation versus menu navigation
Behaviour & Information Technology ( IF 3.7 ) Pub Date : 2020-08-29
Pengfei Tang, Zhong Yao, Jing Luan, Jie Xiao

Educational informatisation (e.g. e-learning, m-learning, massive open online courses (MOOCs)) has actively increased, leading to a greater focus on the design and development of course management systems. In this study, a research model based on cognitive fit theory and scanpath theory is proposed to investigate how information presentation formats (flow diagram navigation versus menu navigation) of a course management system influence user experience and intention. Performance load (cognitive load and kinematic load) and user perception (perceived usefulness and ease of use) are considered to evaluate user experience. The results of an eye tracking experiment utilised in this research reveal the following. First, information presentation formats can significantly influence user experience of course management systems. Second, flow diagram navigation fits students’ tasks better and leads to lower performance load and better use perception. Third, performance load and user perception shows a significant effect on user satisfaction and thereby affect the intention. These findings deepen our understanding of the importance of information presentation and enrich its theoretical foundation for course management systems development. Practically, these findings provide designers with guidelines on how to improve user experience and increase use intention by varying information presentation formats.



中文翻译:

信息呈现格式如何影响课程管理系统的使用行为:流程图导航与菜单导航

教育信息化(例如,电子学习,移动学习,大规模开放在线课程(MOOC))已得到积极发展,导致人们更加关注课程管理系统的设计和开发。在这项研究中,提出了一种基于认知拟合理论和扫描路径理论的研究模型,以研究课程管理系统的信息呈现格式(流程图导航与菜单导航)如何影响用户体验和意图。考虑性能负荷(认知负荷和运动负荷)和用户感知(感知的有用性和易用性)以评估用户体验。在这项研究中使用的眼动追踪实验的结果揭示了以下内容。首先,信息呈现格式会严重影响课程管理系统的用户体验。第二,流程图导航更适合学生的任务,并导致较低的性能负荷和更好的使用感。第三,性能负荷和用户感知对用户满意度显示出显着影响,从而影响了意图。这些发现加深了我们对信息表示的重要性的理解,并丰富了其对课程管理系统开发的理论基础。实际上,这些发现为设计人员提供了有关如何通过更改信息表示格式来改善用户体验和增加使用意图的指南。这些发现加深了我们对信息表示的重要性的理解,并丰富了其对课程管理系统开发的理论基础。实际上,这些发现为设计人员提供了有关如何通过更改信息表示格式来改善用户体验和增加使用意图的指南。这些发现加深了我们对信息表示的重要性的理解,并丰富了其对课程管理系统开发的理论基础。实际上,这些发现为设计人员提供了有关如何通过更改信息表示格式来改善用户体验和增加使用意图的指南。

更新日期:2020-08-29
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