Information on sustainability features in the Australian residential property market is available but not always shared with buyers by property practitioners (real estate agents, property valuers/appraisers and financiers/mortgage lenders and brokers), as it is not a regulatory requirement. This paper examines the perspectives of property practitioners on a range of sustainability features in residential property. Drawing insights from combined questionnaires and interviews, property practitioners seem to attribute different levels of importance to sustainability related information depending on whether they view the information from their professional perspective or from their clients’ perspective. The results obtained in both 2015 and 2017 confirm that practitioners’ perspectives seem to limit the amount and/or type of information they pass on to their clients. Clients are not considering sustainability features as they may not be aware on the existence of such information and are not informed by practitioners about the value of such information. If practitioners share more complete information within the property market buyers would be able to make more informed purchase decisions regarding energy efficiency, sustainable homes, and reduction in operation costs. The property practitioners themselves can utilise this information to have more targeted and information rich marketing strategies.

中文翻译：

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澳大利亚房地产从业者对住宅物业可持续性特征的看法

可获得澳大利亚住宅物业市场中可持续性特征的信息，但并非由房地产从业者（房地产经纪人，房地产估价师/评估师以及金融家/抵押贷款人和经纪人）与买方共享，因为这不是监管要求。本文研究了房地产从业者对住宅物业一系列可持续性特征的观点。房地产从业人员通过结合问卷和访谈获得的见解，似乎将可持续性相关信息的重要性划分为不同的级别，具体取决于他们是从专业角度还是从客户角度看待信息。2015年和2017年获得的结果证实，从业者的观点似乎限制了他们传递给客户的信息的数量和/或类型。客户未考虑可持续性功能，因为他们可能不了解此类信息的存在，并且从业者也不会了解此类信息的价值。如果从业者在房地产市场上分享更完整的信息，则购买者将能够就能源效率，可持续住宅和降低运营成本做出更明智的购买决定。房地产从业人员本身可以利用这些信息来制定更具针对性和信息丰富的营销策略。客户未考虑可持续性功能，因为他们可能不了解此类信息的存在，并且从业者也不会了解此类信息的价值。如果从业人员在房地产市场上分享更完整的信息，则购房者将能够就能源效率，可持续房屋和降低运营成本做出更明智的购买决定。房地产从业人员本身可以利用这些信息来制定更具针对性和信息丰富的营销策略。客户未考虑可持续性功能，因为他们可能不了解此类信息的存在，并且从业者也不会了解此类信息的价值。如果从业者在房地产市场上分享更完整的信息，则购买者将能够就能源效率，可持续住宅和降低运营成本做出更明智的购买决定。房地产从业人员本身可以利用这些信息来制定更具针对性和信息丰富的营销策略。